Last Updated: 9 June 2023
This Privacy Policy describes how Truffle Kerfuffle (“we,” “us,” or “our”) collects, uses, discloses, and protects the personal information of individuals (“you” or “your”) who visit our website (the “Website”) and engage with our event services. We are committed to protecting your privacy and handling your personal information responsibly.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Website.
1. Information We Collect
1.1 Personal Information
We may collect the following types of personal information from you:
- Contact Information: such as your name, email address, phone number, and postal address.
- Payment Information: such as credit card details or other payment account information, where necessary to process transactions related to our event services.
- Event Preferences: such as dietary requirements, accessibility needs, or any other preferences you provide us in relation to the Truffle Kerfuffle event.
1.2 Usage Data
We may also collect non-personal information about how you use our Website, such as your IP address, browser type, device information, operating system, referring URLs, and other technical data. This information is collected through cookies and similar technologies and is used to improve the functionality and performance of our Website.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To provide and maintain our event services, including processing your registrations, ticket purchases, and event-related communications.
- To communicate with you about our event, including updates, promotions, and relevant information.
- To personalize your experience and provide you with tailored content and offers based on your preferences.
- To improve our Website, event services, and customer support.
- To process payments and prevent fraudulent activities.
- To comply with legal obligations or protect our rights and interests.
3. Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may engage trusted third-party service providers to assist us in delivering our event services, such as payment processors, email service providers, or marketing platforms. These providers are obligated to protect your information and can only use it in connection with the services they provide to us.
- Legal Requirements: We may disclose your information when required by law or in response to valid legal requests, such as government authorities or law enforcement agencies.
- Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the acquiring entity or third parties involved.
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
You have certain rights and choices regarding your personal information:
- Access and Update: You may access, update, or correct your personal information by contacting us using the details provided at the end of this policy.
- Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you.
- Cookies: Most web browsers are set to accept cookies by default. You can modify your browser settings to decline cookies if you prefer. However, disabling cookies may affect the functionality of our Website.
6. Children’s Policy
Our Website and event services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personal information from Children. If you are a parent or guardian and believe that your Child has provided us with their personal information, please contact us immediately. If we become aware that we have collected personal information from a Child without parental consent, we will take steps to remove that information from our records.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our Website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal information.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:
Truffle Kerfuffle
Address: Po Box 610, Manjimup WA 6258
Email: hello@trufflekerfuffle.com.au
Phone: (08) 9383 3534